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Privacy Policy

Coat-Arms.com is a Family-Crests.com Company.

Our Pledge to You Our Customer
Family-crests.com respects your privacy. We do not sell, rent, loan or transfer any personal information regarding our customers to any third parties. Any information you give us about yourself is held with the utmost care and security and will not be used in ways to which you have not consented.

Use of Information
Information collected by Family-crests.com is used by us for three main purposes. First, we collect information to figure out how to improve our site by seeing which areas, features and products are most popular. Second, we collect information in order to personalize the site for our customers. For example, in the future, we may recommend products or features you may like based on what you have liked in the past. Last, we collect information to enable customers to conduct transactions on our Web site and to participate in contests and other activities.

From time to time, we may use a limited number of service providers to assist us with customer service, such as answering telephone calls and e-mails. These service providers only use customer information to assist our customers. They must keep all customer information strictly confidential and return it to Family-crests.com when our agreements with them end. Thus, the information collected by these service providers is controlled by Family-crests.com and will only be used for the purposes described in this policy.

On occasion, Family-crests.com may also share non personal, summary information regarding our customers with unrelated third parties (for example, we publicly disclose the aggregate number of registered users of our Web site). However, Family-crests.com does not share any personal information about any particular customer with any third parties.

Cookies
Family-crests.com uses a feature of your Internet Web browser called a "cookie" to assign a unique identification to your computer. Cookies are files that your Web browser places on your computer's hard drive. We use these cookie files to track your clicks as you go through the Family-crests.com Web site, to keep track of items you put into your shopping cart, or tell us whether you have visited Family-crests.com previously, and to help us determine whether you came to Family-crests.com from a particular Internet link or banner advertisement. Cookies can also be used to help save and retrieve passwords used on the Family-crests.com site and to save information on past purchases and other preferences. That way, you won't have to reenter information upon every new visit to the Family-crests.com web site. Family-crests.com does not and cannot use cookies to retrieve personal information about you from your computer.

Security
At Family-crests.com, part of our job is to make sure your shopping experience is safe and secure. We only ever collect your name, address and order information, any other information that you enter via our checkout, such as credit card numbers are processed by PayPal, and are NEVER stored on our servers. That means your credit card is safe, and your personal information is safe.

Questions and Comments
If you have additional questions or comments of any kind, or if you see anything on our web site that you think is inappropriate, please let us know or e-mail us at: Family-crests.com

Safety & Privacy
Family-crests.com
9 Apley Terrace
Pembroke Dock
Pembrokeshire
SA72 6HJ
United Kingdom

Tel: +44 (0)1646 684231
Fax: +44 (0) 1646 621977