We are so confident that you will be happy with both our products and services that we offer a 30 day no questions asked money back guarantee.
Here at the Wedding GiftShop we pride ourselves on getting things right. That doesn’t mean we’re perfect, but when we make mistakes we fix them.
If you’re not happy with your order please contact us and we’ll either organise a replacement, provide you with a store credit or give you your money back. It’s your choice.
We also understand that sometimes the customer can get things wrong when adding a personalised message, maybe just a date, or a letter missing from a name, under these circumstances we will always offer you a replacement at half the original selling price, plus postage, this is just our way of saying thank you for shopping with us.